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FAQ

 
 

WHAT vaccinations does my cat need?

For all cats coming to lounge about at the retreat, it is essential that they have received vaccines for the 'core' infectious agents — these are:

  • Feline panleukopenia virus (FPV)
  • Feline herpesvirus (FHV), and.
  • Feline calicivirus (FCV)

Is there a minimum OR MAXIMUM stay?

The minimum stay is 1 night... how easy is that?!?

We don't have any maximum stays either, so just let us know what you need and we would be happy to help you out!

 
 

what if my cat doesn't get on with another cat?

We have some private suites where your cat (or the other cat) can be housed, which gives them the security of being on their own, while still having a lush view out the native bush (seriously... it actually is a bit like that!)  Rest assured we make sure no cat is under stress, and all have a safe environment.

are you there 24/7?

We do live on-site, however I am not in the retreat building 24/7.  We tend to the cats many times a day and spend time with them all giving them food, cleaning their cabins, and playing with them.  We may not always be on-site as life does require living... but if there are cats booked at the retreat, we are certainly not far away at all!

 

Note - Our Viewing and Drop-off/Pick-up Hours are:

Monday - Friday: 8am to 9am, 5pm to 6pm

Saturday: 8am to 9am,

Sunday 5pm to 6pm

Please note we are not open Saturday afternoons or Sunday mornings. Please be respectful of this as it is a seven day a week commitment.

We can pick up and/or drop off your cat for you @ $10.00 per trip in the New Plymouth City limits. Please arrange this at time of booking.

 
 

what if my cat has special needs of some kind?

We are happy to cater to any cat, and will ensure that all their needs are met.  There may be additional charges for labour-intensive felines, or extra special requirements, so please let us know and we can make sure we're set to help your moggy have the holiday of a lifetime!

do you cater to special feline dietary requirements?

Definitely! Just like humans we understand some cats have intolerances, or require a special diet.  If they are on prescribed food we get you to bring that with them so we know we have the right stuff!  If they just have a fussy palate, we can work with that too! Just let us know when booking.